Our Projects
OUR PROJECTS
OUR PROJECTS
Multichannel technical assistance services
- > Developed for: Sociedad Andaluza para el Desarrollo de las Telecomunicaciones S.A. (Sandetel)
- > Equipment: 47 especialistas en puestos adaptados para la atención multicanal a usuarios.
Multichannel technical assistance services
We provide professional multichannel technical assistance services specialized in first and second-level user support for various administrations (at the local, provincial, and regional levels) from Sevilla and Córdoba. These services cater to government officials, employees, and citizens, ensuring efficient and effective support across multiple communication channels.
Understood.
- Advanced tax information and assistance services.
- General administrative information services of the Junta de Andalucía.
- General administrative information services of the Junta de Andalucía.
- Citizen assistance service “Info Vivienda” (Housing Information).
- Citizen assistance service “Consumo Responde” (Consumer Response).
- Technical support service for the use of the electronic processing platform.
- Support and functional assistance service for citizens’ needs related to the use of the Electronic Administration platform (electronic headquarters and virtual office).
Adaptation of the Andalusian Cybersecurity Centre (CIAN) in Malaga
Territorial deployment support services
Cloud architecture for predictive maintenance applications
Development service of the Hispalnet network for the City Council of Seville
Operational support services for telecommunications of the Andalusian Regional Government
Operational support services of the Regional Government of Andalusia
Datafactory
Auditing services and quality measures for DTT signals
Improvement of the Air Conditioning System for the Data Processing Center (DPC) at ZOCO DPC
Actualidad
Investing in research and development as a key link for creating long-term value for tech-based companies
Investments in research and development are important for companies, and even more so for technology-based companies.
Society is increasingly demanding, intelligent and committed to sustainability and the environment and, as a consequence, demands that companies offer...
Actualidad
‘We want to be leaders in Andalusia, guaranteeing sustainability at all times’
Magtel's commitment is stimulating and well represented by the objectives that appear in the Strategic Plan: Excellence, Commitment, Leadership, Innovation and Trust. These concepts have been fully taken on by all company employees, which will undoubtedly lead to the...
