{"id":19170,"date":"2023-04-05T08:52:00","date_gmt":"2023-04-05T06:52:00","guid":{"rendered":"https:\/\/magtel.es\/proyectos\/rcja\/"},"modified":"2026-09-07T12:24:37","modified_gmt":"2026-09-07T10:24:37","slug":"rcja","status":"publish","type":"proyectos","link":"https:\/\/magtel.es\/en\/proyectos\/rcja\/","title":{"rendered":"Andalusian Regional Government Operational Support Services"},"content":{"rendered":"<p><style>\na {\n    text-decoration: none;\n    color: #464feb;\n}\ntr th, tr td {\n    border: 1px solid #e6e6e6;\n}\ntr th {\n    background-color: #f5f5f5;\n}\n<\/style><\/p>\n<div>\n<p>Magtel&#8217;s <strong>Digital Transformation &amp; BPO Division<\/strong> has established itself as a leading provider of <strong>consultancy, engineering and specialised technical assistance services<\/strong> related to Andalusia&#8217;s main corporate telecommunications networks and e-government platforms.<\/p>\n<p>Within the framework of the <strong>Andalusian Regional Government&#8217;s Corporate Telecommunications Network<\/strong>, services have been delivered throughout <strong>2025<\/strong> for <strong>Sandetel (Andalusian Telecommunications Development Company)<\/strong>. These services have focused on supporting network-related activities, as well as addressing requirements associated with other <strong>Value-Added Services<\/strong>.<\/p>\n<p>This work has contributed to ensuring <strong>operational continuity<\/strong> and the proper functioning of the technological services provided.<\/p>\n<p>The services delivered include:<\/p>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Customer and Service Management<\/li>\n\n\n\n<li>Telecommunications Technical Office<\/li>\n\n\n\n<li>Service Level and Quality Management<\/li>\n\n\n\n<li>Engineering, Infrastructure and Systems Management<\/li>\n\n\n\n<li>Provisioning Management<\/li>\n\n\n\n<li>Project Management<\/li>\n\n\n\n<li>Value-Added Services Catalogue<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The Division maintains a dedicated ongoing service team made up of professionals with extensive experience in <strong>networks, cybersecurity and systems<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Working in close coordination, this team ensures the <strong>operational performance, availability and advanced technical support<\/strong> required by the project&#8217;s infrastructure.<\/p>\n","protected":false},"featured_media":5855,"menu_order":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"default","_kad_post_title":"default","_kad_post_layout":"default","_kad_post_sidebar_id":"","_kad_post_content_style":"default","_kad_post_vertical_padding":"default","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"ct_categorias":[952],"class_list":["post-19170","proyectos","type-proyectos","status-publish","has-post-thumbnail","hentry","ct_categorias-digital-transformation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Andalusian Regional Government Operational Support Services - Magtel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/magtel.es\/en\/proyectos\/rcja\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Andalusian Regional Government Operational Support Services - Magtel\" \/>\n<meta property=\"og:description\" content=\"Magtel&#8217;s Digital Transformation &amp; BPO Division has established itself as a leading provider of consultancy, engineering and specialised technical assistance services related to Andalusia&#8217;s main corporate telecommunications networks and e-government platforms. 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